Frequently Asked Questions
Find quick answers to common questions about discovering local businesses, offers, deals, and promoting your business on UrbanOffers.
For Customers
Everything you need to know about finding businesses, offers, and local deals.
UrbanOffers is a local discovery platform where customers can
discover nearby businesses, offers, discounts, deals, and popular
local services in their city.
Select your district and city on UrbanOffers, or use the
current-location option to discover relevant businesses and
offers available near you.
Yes. You can explore local businesses and offers by categories
such as Clothing, Electronics, Footwear, Food & Drinks,
Beauty, and other available categories.
You can browse and discover local businesses and offers on
UrbanOffers. Some features, such as managing your wishlist or
account preferences, may require you to log in.
Open the offer or business listing and use the available contact
options, such as the WhatsApp button, to connect directly with
the business.
Yes. You can use the wishlist feature to save offers you are
interested in and easily find them again later.
Each offer can include its validity period. Always check the
offer details and valid date before contacting or visiting the
business.
Yes. Offers can be shared with friends and family so they can
also discover useful local deals and businesses.
Please contact the UrbanOffers team with the business or offer
details and explain what information appears to be incorrect.
Our team can review the information.
For Business Owners
Learn how to list your business, publish offers, and reach more local customers.
Click List Your Business and create a business
owner account. After registering, you can add your business
information and manage your listing from your business dashboard.
You can provide important business details such as your business
name, category, location, contact information, business hours,
logo, gallery images, and other relevant information.
UrbanOffers can provide businesses with a basic presence on the
platform. Promotional offer publishing and additional business
promotion features may require a paid subscription plan.
After creating your business owner account, you can access
My Offers from your dashboard and create an
offer with its title, images, description, validity, category,
and other required details.
Offer publishing is available through the UrbanOffers
subscription plans. Choose a plan based on the number of offers
you want to publish and promote.
UrbanOffers offers different plans designed for businesses with
different promotional needs, including Starter,
Growth, and Premium plans.
You can choose the plan that best matches your offer publishing needs.
Offer availability and activation periods are managed according
to UrbanOffers offer rules and the applicable subscription plan.
The active period is shown when you create or manage your offer.
Yes. Business owners can manage their business information,
including available profile details, images, business hours,
and other listing information through their business account.
Your business listing and offers can provide customers with
direct contact options, including WhatsApp, phone, and location
details where available.
Yes. You can add suitable images to your business profile and
offers to help customers understand your products, services,
store, or promotion.
UrbanOffers helps businesses reach customers who are actively
looking for local businesses, deals, discounts, and offers.
Your business can gain additional visibility through business
listings, offers, featured sections, categories, and local discovery.
UrbanOffers can track engagement with offers and customer actions
such as offer views and available contact interactions, helping
businesses understand how their promotions are performing.
Contact the UrbanOffers support team through the contact form
and provide your registered business details along with a clear
description of the issue.